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ABOUT DAYS INN

A Promise as Sure as the Sun®

Days Inn independent owners and operators believe that guest service is fundamental to their mission as innkeepers. That's why they make the following pledge to you:

As our guest, you can expect warm hospitality and clean, comfortable rooms where everything works, to make your stay trouble-free and enjoyable. We work hard to earn our reputation as "The Best Value Under the Sun."

We are personally responsible and strive to ensure you have an exceptional stay with us.

We are prepared to resolve any situation that does not meet our high standards. As your Hosts, we are empowered to meet your needs in a timely manner.

We are pleased to provide useful local recommendations and information.

We are proud to be your friendly, attentive and professional Hosts.

Our greatest compliment is for you to return to us or any other Days Inn location worldwide for "The Best Value Under the Sun."

Days Inns, Hotels and Suites
Days Inn has a property that will meet your needs, no matter what your travel occasion, whether you are on business or vacation, we have a hotel for you. Discover all the sunsational services provided at each tier of the Days Inn brand.

Free Daybreak® Breakfast
Enjoy a complimentary breakfast at participating locations. Get a sunny start with a delicious and nutritious assortment of your morning favorites.

SolTerre® Shower and Sleep Experience
Revitalize yourself with our new SolTerre shower experience and amenities - exclusively at Days Inns! Also enjoy a better night's sleep at Days Inns with improved bed comfort.

Sunburst Rating System
Any hotel with 3 or more Sunburst symbols means that they exceed Days Inns minimum standards. In other words, the higher the hotel's Sunburst rating, the higher the quality level at the facility. Hotels without a Sunburst rating symbol means they meet all required minimum standards. (Note: Sunburst ratings should not be confused with the amount of amenities offered or the size of the hotel. Sunburst ratings reflect the quality assurance score only. Please see the remainder of the hotel's listings to determine the size and amenities offered.)

Chairman Awards
Days Inn hotels that consistently meet and surpass the expectations of the guests they serve, and that exceed the Days Inn Quality Assurance Standards, are recognized with the Chairman's Award for Quality.

http://www.daysinn.com/about-us/sunshine

GUARANTEED BEST RATE

Book where the best rate is GUARANTEED or you get 10% off!

When you book online at daysinn.com or via our central reservation telephone number, 1-800-329-2613, we GUARANTEE you will get the best rate. How can we guarantee this? Simple.

If you find a lower, publicly available rate on another website for the same hotel accommodation and date, we'll match the competing rate plus give you a 10% discount.*

What is a lower rate*?
The lower rate on another website must be for the same hotel, for the same date(s), for the same room type, for the same number of guests, in the same currency and must be publicly available for booking via the Internet.

What do I do if I find a lower rate*?
Fill out and submit the online claim form to our Customer Service department.

How long do I have to submit the online claim form to get my rate adjusted and the 10% discount?

Submit the online claim form to Customer Service within one business day of booking and two business days prior to arriving at the hotel.
A Customer Service agent should respond via email within one business day. If your online claim form is sent outside of normal business hours, it will be processed the next business day. Normal business hours are Monday through Friday, 7:00 am - 10:00 pm CST

What are the requirements to get the Guarantee?
Bookings must be made via daysinn.com or through our central reservation telephone number, 1-800-329-2613.
The guest must have a Days Inn reservation system confirmation number.
The lower rate* on another website must be for the same hotel, for the same date(s), for the same room type, for the same number of guests, in the same currency and must be publicly available for booking via the Internet.
A Customer Service agent must be able to verify the lower Internet rate* for the applicable date(s).

What is the turnaround time for adjusting my rate?
A Customer Service agent should respond via email within one business day. If your online claim form is sent outside of normal business hours, it will be processed the next business day. Normal business hours are Monday through Friday, 7:00 am - 10:00 pm CST.
Your new rate is not effective until you receive your new confirmation number from Customer Service.

*The Best Rate Guarantee does not apply to rates that require membership, association rates or other negotiated rates.

ABOUT SAFEMARK

Many of our locations offer Safemark guest room safes with limited warranty. In the event of forced entry to the safe, Safemark's limited warranty provides you with recourse up to $5,000. For this security, recourse, privacy and convenience, an optional safe warranty fee (plus applicable taxes) is automatically posted to each guest folio at participating properties. If you do not use the safe, you may have the fee deducted from your bill by request to the front desk staff at checkout.

To apply for payment under the limited warranty, forced entry to the safe must be reported to hotel personnel and local police within 24 hours of occurrence and a police report must be filed. The hotel must submit a completed Property Loss Form, a copy of the police report evidencing a forced entry to the safe and case number to Safemark. Safemark will work closely with the property and local authorities to expedite this process. Guests will need to present documentary or other evidence reasonably acceptable to Safemark specifically identifying the stolen personal property and verify ownership.